Age restrictions and eligibility
Only persons aged 18 or older can play at RTbet. Identity verification takes place during account creation. Players are responsible for ensuring they are of legal age and reside in a country permitted by their own jurisdiction.
Certain countries and regions are restricted at RTbet. You will be informed about this during login. In places where gambling is restricted, RTbet does not provide services.
Self-exclusion and gaming breaks
RTbet offers self-exclusion, which closes your player account for an extended period. During self-exclusion, you cannot log in, make deposits or play. You can submit a self-exclusion request by contacting customer support via [email protected].
Self-exclusion can be set for a predetermined period. During the self-exclusion period, no access or exemptions are permitted. When the time expires, the account automatically reactivates, but new self-exclusion can be requested if needed.
Set deposit and loss limits
Players can set personal limits on deposits and losses. These self-imposed restrictions help manage budgets and reduce gambling-related risks. Limits can be set in the account menu.
At RTbet, monthly withdrawal limits apply to players depending on VIP level. After account verification, players receive information about their valid limits. Pre-set restrictions are strictly enforced.
- Deposit limit: set a daily, weekly or monthly budget
- Loss limit: set a maximum loss
- Play time limits: warnings on login
- Game break for temporary suspension
Gambling risks
Gambling can lead to addiction. Risk factors include playing too frequently, playing after losses (known as 'chasing'), and lacking funds for daily needs because of gambling. If you feel gambling is becoming problematic, seeking help is the first step.
Gambling should never be viewed as a means of earning money. Game offerings, prizes and bonuses are for entertainment purposes and do not guarantee winnings. All gambling puts the player at a disadvantage over time.
Local support options
If gambling addiction problems arise, several organisations offer free, confidential support. These organisations are independent services, not part of RTbet, but are specialised in preventing and treating gambling addiction.
GamCare, Gamblers Anonymous and Gambling Therapy provide resources offering information, support and treatment options. Your local health services can also assist with gambling addiction treatment.
- GamCare – free advice and support
- Gamblers Anonymous – community support groups
- Gambling Therapy – online therapy and support
Frequently Asked Questions
Further information about RTbet's responsible gambling policy and available tools can be found in the frequently asked questions below.
FAQ
Why is account verification necessary at RTbet?
Account verification ensures the security and integrity of your player account. Document verification helps protect your account from unauthorised access and guarantees that all transactions are legitimate. The verification process confirms your identity as well as proving you are over 18 years of age.
How can I close my account?
To suspend or permanently close your account, contact RTbet customer support via [email protected]. Customer support will assist with processing your request and provide appropriate self-exclusion or account closure options. Self-exclusion is temporary, whilst account closure can be permanent.
Can I set my own limits at RTbet?
Yes, RTbet allows players to set personal limits on deposits and losses. Limits can be configured in account settings and help maintain responsible gaming. Once set, limits are strictly enforced and can only be changed after a specified period.
Which organisations can I contact if I have a gambling problem?
GamCare, Gamblers Anonymous and Gambling Therapy are independent organisations offering free support to those struggling with gambling addiction. These organisations are not affiliated with RTbet, but specialise in gambling addiction prevention and treatment. Your local health services can also provide assistance.
What should I do if I feel gambling is becoming a problem?
If you feel gambling is negatively affecting your life, we recommend seeking help immediately. At RTbet, you can suspend your account or contact support organisations. You should never struggle with shame or embarrassment – addiction is a manageable problem and help is available.
